Kemei KM-609 Professional Rechargeable Hair Trimmer

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Regular price Rs. 1,490.00 Rs. 2,990.00 |  Save Rs. 1,500.00 (50% off)

KEMEI Glemvery KM-609 Beard Trimmer Clipper for Men Body grooming is now made easy with this professional cordless trimmer for men and women. It comes with a washable head and made of stainless steel material for lasting functionality and durability....
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Kemei KM-609 Professional Rechargeable Hair Trimmer

Kemei KM-609 Professional Rechargeable Hair Trimmer

Returns Policy

Returns Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

Part 1 – Category, Return Window and Actions possible

Category

Returns Window, Actions Possible and Conditions (if any)

Lifestyle: Kid’s (Capri, Shorts & Tops), Men’s (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage

7days

Refund, replacement or exchange

Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kid’s Thermal, Track Pant, Shrugs)

Home: Pet Supplies & Rest of Home. (Except Home décor, Furnishing, Home Improvement Tools, Household Items)

8 days

Refund or replacement

Watch, Footwear and Rest of Lifestyle

7 days

Refund, replacement or exchange

 

 

Home: Home Improvement Tools, Household Items, Home décor, Furnishing

7 days

Refund or replacement

Books (All books)

Sports Equipment’s (Racquet, ball, support, gloves, bags etc.) 

Exercise & Fitness Equipment’s (Home Gym combos, dumbbell etc.)

Auto Accessories - Car and Bike accessories (helmets, car kit, media players etc.)

7 days Replacement only

Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.

Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product. 

Toys (Remote controlled toys, Learning toys, Stuffed toys etc.)

Stationary (Pens, Diary notebooks, Calculators etc.)

Musical Instruments (Microphones & Accessories, Guitars, Violins etc.)

7 days Replacement only

Free replacement will be provided within 10 days if the product is delivered in defective/damaged condition or different from the ordered item.

Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product. 

Non Returnable - All Wind Instruments (Harmonicas, Flutes etc.) This item is non-returnable due to hygiene and personal wellness. In case these products are delivered in damaged/defective condition or different from the ordered item, we will provide a free replacement.

All Mobiles (except Apple, Google, Samsung phones),

Electronics - (except Apple / Beats, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, MI Products (Tablets, Laptops, Smart Watches)

All Small Home Appliances (Except Chimney, Water Purifier, Fan, Geyser)

7 days

Replacement only

In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.

In any case, only one replacement shall be provided.

Mobile – Apple, Google, Samsung phones

Electronics - Apple / Beats, Google, Realme, Samsung, JBL & Infinity, Epson, HP, Dell, Canon & MI Products (Tablets,Laptops, Smart Watches)

7 days

Replacement only

For all functionality related issues, do contact the brand authorized service centre directly.

·         Authorized Service Partner Locator :

o    Apple / Beats - https://locate.apple.com/in/en

o    Google- https://support.google.com/pixelphone/answer/7173456?hl=en-GB

o    Realme - https://www.realme.com/in/support/services

o    Samsung - https://www.samsung.com/in/support/service-center/

o    JBL & Infinity - https://support.jbl.com/in/en/customer-service/service-centres.html

o    Epson - Please reach out to 1800 425 00 11 to contact the brand authorised service centre.

o    HP - Please reach out to 18002587170 to contact the brand authorised service centre.

o    Dell - www.support.dell.com

o    MI - Please reach out to 1800 103 6286 to contact the brand authorised service centre.

·         Brand Support Site :

o    Apple / Beats - https://support.apple.com/en-in

o    Google - https://madeby.google.com/intl/en_in/phone/support/

o    Realme - https://www.realme.com/in/support

o    Samsung - https://www.samsung.com/in/support/

o    JBL & Infinity- https://support.jbl.com/in/en/

o    Epson - Please reach out to 1800 425 00 11 to contact the brand authorised service centre.

o    HP - Please reach out to 18002587170 to contact the brand authorised service centre.

o    Dell - www.support.dell.com

o    Canon - Please reach out to 18601803366 to contact the brand authorised service centre

o    MI - Please reach out to 1800 103 6286 to contact the brand authorised service centre.

For any other issues with the product you may contact Fixfeels - Mon-Sat 10 AM to 6 PM.+919999795111 Customer Care

Furniture, Large appliances

Rest of Small Home Appliances - Chimney, Water Purifier, Fan, Geyser only

7 days

Replacement only

For products requiring installation, returns shall be eligible only when such products are installed by the brand's authorized personnel.

In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 10 days of delivery or Installation wherever applicable, you will be directed to a brand service centre to resolve any subsequent issues.

In any case, only one replacement shall be provided.

Try & Buy

7 days

Refund only

This policy shall be applicable selectively (geographical coverage, product, customer and time periods).

Try & Buy benefits shall be applicable only if the product was bought when the item was on Try & Buy. Else normal category policy shall apply on the order. In any case, only one replacement shall be provided.

Products That Can't Be Returned

The following table contains a list of products that are not eligible for returns as per the seller's Returns Policy:

Category

Products that can't be returned

Auto Accessories

Additives, Air Fresheners, Brighteners, Cleaners, Bike/Car Stickers, Degreasers, Dent/Scratch Removers, Filler Putty, Headlight Vinyl Films, Liquid Solutions, Lubricants, Polish, Power Steering Fluids, Sealants, Oils and Wax

Automobiles

Cars, Mopeds, Motorcycles and Scooters

Bath and Spa

Bath Bubble/Salt/Sponge/Wash, Body Wash, Loofahs, Scrubs, Shampoos and Soaps

Baby Care

Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers

Cleaning Products

Cleaning Gels, Detergents, Detergent Pods, Fabric Wash Products, Surface Cleaners, Stain Removers and Washing Bars/Powder

Computer/ Mobile Accessories

Blank/Educational Media, CDs/DVDs, Ink Toners, Music, Movies and Software, Mobile/Tablet/Laptop Screen Guards, Screen Guard Applicators, Graphic Cards, Processors, Motherboards, Internal Hard Drives and RAMs

Food and Nutrition

Canned Food, Condiments, Drinks, Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables, artificial Sweetener, Milk and other Edible Products

Fashion

Baby Dolls, Clothing Freebies, Lingerie Wash-bags, Shapewear, Socks, Stockings and Swimsuits

Footwear Accessories

Oils, Glue, Grease, Socks, Shoe Deodorants/Polish Creams/Sprays and Wax

Gardening Products

Plant Saplings, Plant Seeds and Soil Manure

Health Care

Antiseptic, Band Aid, Body Pain Relief, Eye Drops, First Aid Tape, Glucometer Lancet/Strip, Healthcare Devices and Kits, Medical Dressing/Gloves and pH Test Strip, Healthcare accessory, medical treatment and surgical instruments

Home Products

Adhesives, Barbeque wood, Bird/Insect Repellent, Contact Cement, Crack Fillers, Inks, Guitar/Yoyo Friction Stickers, Marker Refills, Mosquito Coil/Vaporiser/Vaporiser Refills, Naphthalene Balls, Scuba/Smoking-Pipe Mouthpieces, Sprays, paint remover, napkins, cleaning gloves and accessory and spray paints

Hygiene

Cannula, Contact Lens, e-Hookah, Fake Moustache, Female Urination Devices, Menstrual Cups, Needles, Panty Liners, Shaving Products, Smoking Patch, Straws, Sweat Pads, Tampons, Teeth Whitening Products/Wipes, Tissues, Toilet Tissue Aid, Toilet Rolls and Women Intimate Care

Innerwear

Bra Accessories, Briefs, Boxers, Lingerie Sets, Panty, Garter, Trunks and Vests

Jewellery

Coins

Music Instrument Accessories

Mouthpiece Cap/Pad/Set, Oils and Polish

Party Supplies

Balloons, Candles, Cut-outs, marker refills, Decoration articles and Whistles

Festive Supplies

Hookah Charcoal/Flavor/Mouth-tip, Incense Sticks and Holi/Rangoli Color

Personal Care

Conditioners, Creams, Deodorants, Electric Ear Cleaners, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face Care/Fairness Products, Fragrance, Fresheners, Gels, Hair Care, Kajal, Lens Solution, Lip Plumper/Stain, Blackhead/Makeup/Nail Paint Removers, Mascara, Mehendi, Nail Sanding Pad, Oils, Oral Hygiene Products, Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning Liquid, Tattoo, Toners and Wigs, Lip Care, Lipstick, Nail Care, Body Care, Foot Care, Mens Grooming Accessory, Bindi, Body Art, Makeup Accessory, Body & Skin Accessory, bath and spa accessory, Razors and Blades

Pet Supplies

Aquarium Consumables, Hair Styling, Health Care/Medicinal Products, Horse Girth/Grooming Kit/Braid Tail Bag/Hay/Liniment/Poultice, Inhaler Masks, Litter Box Enclosures, Litter Scoops, Pet Chew, Pet Food/Treat, Pet Pad, Pet Hygiene/Personal Care Products, Poultice, Tail Wraps, Waste Bags and Water Troughs

Health & Safety Products

Safety Helmets, Safety Goggle, Safety Gloves

 

 

Part 2 - Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address

During pick-up, your product will be checked for the following conditions:

Category

Conditions

Correct Product

IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.

Complete Product

All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.

Unused Product

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices.

Undamaged Product

The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging

Product's original packaging/ box should be undamaged.

The field executive will refuse to accept the return if any of the above conditions are not met.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

Part 3 - General Rules for a successful Return

 

  1. Products Found Damaged or Different at the time of delivery are Applicable for Return and Refund Only
  2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  3. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days or we will ask for your UPI, Paytm Number/Google Pay Number to Refund you. 
  4. In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
  5. During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable. 
  6. For products where installation is provided by Brand service partners, do not open the product packaging by yourself. Brand authorised personnel shall help in unboxing and installation of the product.
  7. For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.

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